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I try to respond to all comments, suggestions, and questions within 24 hours.

Expediency is my top priority. I will contact you, if needed, for clarifications, and once I have all the info I need, you can expect to receive your letter in 24-48 hours. During busy times, it may take a bit longer.

Videos require a lot more time and effort, so expect your video in about a week or less.

Your sensitive data is not stored anywhere on our website. Nor do we share or sell any data. We only use secure, encrypted payment processors. Data security is our top priority.

Expect to receive an email from me confirming your order and asking any questions for needed info. It’s very important that you use an email address that you receive email at when ordering so we can communicate effectively.

Yes, you should receive a receipt by email.